Data privacy
This privacy policy was last updated on 02 November 2023 and applies to citizens and permanent residents of the European Economic Area and Switzerland.
In this privacy policy we explain what we do with the data we have collected about you via https://www.liveye.com. We recommend that you read this document carefully. During our processing, we comply with the legal requirements. This means, among other things:
We clearly state the purposes for which we process personal data. This is done through this privacy policy.
- We aim to limit our collection of personal data to only that personal data which is required for legitimate reasons.
- We will first obtain your explicit consent where this is necessary to process your personal data.
- We take appropriate security measures to protect your personal data and require the same from parties that process personal data on our behalf.
- We respect your right to access, correct or delete your personal data.
If you have any questions or would like to know what personal data we have about you, please contact us.
This privacy policy was last updated on 30 October 2023 and applies to citizens and permanent residents of the European Economic Area and Switzerland.
In this privacy policy we explain what we do with the data we have collected about you via https://www.liveye.com We recommend that you read this document carefully. During our processing, we comply with the legal requirements. This means, among other things:
- We clearly state the purposes for which we process personal data. We do this through this Privacy Policy.
- We aim to limit our collection of personal data to only that personal data which is required for legitimate reasons.
- We will first obtain your explicit consent where this is necessary to process your personal data.
- We take appropriate security measures to protect your personal data and require the same from parties that process personal data on our behalf.
- We respect your right to access, correct or delete your personal data.
If you have any questions or would like to know what personal data we have about you, please contact us.
1. Scope of the processing of personal data
he provision of the website requires the processing of various pieces of information. In addition, the scope of data processing depends on your use of the functionalities of the website, for example if you communicate with us via the contact form) or consent to the processing of data.
You are not obliged to provide us with personal data. However, if the provision of this data is technically mandatory in order to access our website, refusal will result in you being unable to access and use our website. As a visitor to our website, you are not subject to automated decision-making within the meaning of Art. 22 GDPR.
1.1 Legal basis for the processing of personal data
The legal basis for the processing of personal data is presented below.
| Processing reason | Legal basis in the GDPR | Explanation |
| Contract fulfilment or implementation of pre-contractual measures | Art. 6 (1) b) | Processing only takes place to the extent necessary for the exercise and fulfilment of the rights and obligations arising from the contract. Unless expressly stated otherwise, we only process data to this extent. |
| Legitimate interest | Art. 6 (1) f) | Processing takes place insofar as we have a legitimate interest and no conflicting overriding interests of the data subject are apparent. The specific interest is explained in this privacy policy as part of the processing description. |
| Consent | Art. 6 (1) a) | Processing takes place if you have expressly consented to the type and scope of data processing. You can withdraw your consent at any time with effect for the future. However, this will not affect the processing that has taken place up to this point in time. |
| Legal obligation | Art. 6 (1) c) | Processing takes place insofar as this is necessary to fulfil German or European legal obligations. |
1.2 Data erasure and storage duration
We delete your personal data as soon as the legal basis for processing it no longer applies. In some cases, however, legal bases may also exist in parallel or a new legal basis may apply when a legal basis ceases to apply, such as the obligation to store certain data to fulfil a statutory retention obligation.
2. Data processing for the provision of the website
In order for us to display the website to you, it is necessary to process certain information. This already takes place when you access our website. We also offer various functionalities on our website that require further data processing.
2.1 Log Files
When you visit our website, your browser sends various pieces of information, so-called server log files, to our server. We need these to establish and maintain the connection. The data also includes your IP address, which we treat as personal data. The following data is also collected:
- Date and time at the time of access
- Amount of data sent in bytes
- Source/reference from which you reached the page
- Browser used
- Operating system used
This data is not merged with other data about you. The storage of log files including your IP address serves the legitimate interest of providing our website and preventing its misuse. Stored log files are deleted after 30 days at the latest, unless longer storage is necessary, for example to prevent or clarify an attack on our website.
2.2 Contact form
You can send us an enquiry at any time using the contact form on our website. The following information is requested: first and last name, e-mail address, telephone number, postcode of customer’s location, postcode of construction project. These details are marked as mandatory fields. All other data that you send us as part of the enquiry, including via the free text field, is provided voluntarily.
We use this data exclusively for answering your enquiry and the associated communication. The legal basis for this processing of your data depends on the content of your enquiry. In principle, our legitimate interest in providing the contact functionality and responding to your enquiry transmitted via it applies here. If your enquiry is aimed at concluding a contract with us, the processing takes place within the framework of this pre-contractual obligation.
Your data will be deleted as soon as your enquiry has been finally processed. If a contract is concluded, we may process the data further to fulfil the contract.
3. Cookies
Our website uses cookies. For more information about cookies, please see our cookie policy.
4. Security
We are committed to the security of personal data. We take appropriate security measures to limit misuse of and unauthorised access to personal data. This ensures that only necessary persons have access to your data, that this access is protected and that our security measures are regularly reviewed.
5. Websites von Drittanbietern
This privacy policy does not apply to third-party websites that are connected to our website via links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy policies of these websites before using them.
6. Supplements to this privacy policy
We reserve the right to make changes to this privacy policy. It is recommended that you read this privacy policy regularly to keep yourself informed of any changes. In addition, we will inform you wherever possible.
7. Accessing and processing your data
If you have any questions or would like to know what personal data we hold about you, please contact us. You can contact us using the information below. You have the following rights:
- You have the right to know why your personal data is used, what happens to it and how long it is stored.
- You have the right to information about your personal data processed by us. This includes the mandatory information set out in Art. 15 GDPR.
- Right to rectification: You have the right to have your personal data supplemented, corrected, deleted or blocked at any time.
- You have the right to request the deletion of your personal data if one of the reasons stated in Art. 17 GDPR applies, in particular if there is no longer a legal basis for the processing.
- Right to data transfer of your data: In accordance with the provisions of Art. 20 GDPR, you have the right to request to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and to transmit those data to another controller without hindrance from the controller to which the personal data have been provided.
- Right to object: You can object to the processing of your data. We will comply with this unless there are legitimate grounds for the processing.
Please make sure that you always clearly state who you are so that we can be sure not to edit or delete the data of the wrong person.
8. Submit a complaint
If you are not satisfied with the way in which we (your complaint) handle the processing of your personal data, you have the right to lodge a complaint with the data protection supervisory authority.
The processing of your personal data in the context of the website is also partly carried out by processors, in particular the hosting of the website and the use of analysis tools. These are involved exclusively on the basis of an agreement on order processing in accordance with Art. 28 para. 3 GDPR.
9.1 Matelso
Our website uses a service provided by matelso GmbH, Stuttgart. If you call a telephone number that matelso has connected for us, information about the telephone call is transferred to a web analysis service that we use (e.g. Google Analytics). matelso also reads cookies set by our analysis service or other parameters of the website you have visited, for example referrer, document path, remote user agent. The corresponding information is processed by matelso in accordance with our instructions and stored on servers in the EU. You can find more information at: https://matelso.com/de/privacy-statement. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.
10. Data Protection Officer
Our data protection officer is registered with the data protection authority in an EU member state. If you have any questions or requests regarding this privacy policy or the data protection officer, you can contact Lukas Wagner LL.M via or [email protected].
11. Contact details of the person responsible
LivEye GmbH
Europa Allee 56b
D – 54343 Föhren
Deutschland
Website: https://www.liveye.com
E-Mail: [email protected]
Telephone number: +49 6502 4034722